Olivo Tappeti store locator service The customer searches online, but buys in shop.
Digital and real are not in opposition, but continuously complement each other. And at the centre is always the person.
How, then, to bring the virtual world and the local presence of our “Signature carpets”?
The problem arises on two fronts: on the one hand to give visibility to our retailers, and on the other hand to make life easy for the end customer, the in-store buyer. For this a classic “store locator” was not enough.
Imagine our end customer, led through the different stages of the purchasing decision ranging from knowledge to the desire to own a new carpet for the home, being confronted with a map full of rounded arrows pointing indifferently to the outlets where Olivo Tappeti in Italy.
The feeling this scene gives is worse than the “you are here” on certain dumb road signs, scenes in which, let's face it, the unfortunate person will have to make do, or get lost. can't find the right carpet? we'll help you

The added value

 

Exactly what we, who love excellent service, want to avoid.
What we aim for is to be able to accompany every customer to a happy ending of his story, leading him by the hand towards that which will give him total satisfaction of his need.
So the solution is, once again, a human service, where behind an avatar or a telephone number is a person that responds comprehensively to real customer requirements. We respond to your requests

Our Store Locator is just that.

 

Born with the final customer and at the same time to our direct customer, the distributor and retailer, which we support with concrete, practical solutions that bring tangible benefits to all our partners.
Our store locator does not give out information, but dialogues with the customer to facilitate his choice and enable him to conclude his purchase in a simple, and therefore doubly pleasant, way.

Do you like these carpets?

Do you want to know your nearest dealer?
Enter your postcode and your e-mail address to receive a list of shops in your area.

 

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