General Terms and Conditions of Use and Sale
OLIVO SRL with registered office in Via Ospitale, 36 - 35010 Carmignano di Brenta (PD) - P.IVA 03703690283, Italy, and/or its affiliates and/or its own sales divisions, make available to the user the functionalities of the sites and other products and services when you visit https://www.olivotappeti.com/, https://olivo.pro/, https://www.platinumcustomrugs.com/ or make purchases on https://olivo.shop/it/, use devices, products or services rendered by OLIVO SRL, any Olivo SRL applications for mobile devices or software provided by Olivo SRL in connection with any of the above activities (collectively, the “Olivo SRL Services “). We invite you to take a look at our Privacy Policy, of our Information on Cookies and our Policy on Behavioural Advertising and Real Time Bidding, to understand how we collect and process your personal data through the Olivo SRL Services
Olivo SRL provides Olivo SRL Services under the following terms and conditions (“General Conditions of Use and Sale”).
(I) GENERAL CONDITIONS OF USE
(II) GENERAL CONDITIONS OF SALE
(I) GENERAL CONDITIONS OF USE
We invite you to read carefully these general conditions of use (“General Conditions of Use”) before using Olivo SRL Services By using Olivo SRL Services you fully accept these General Conditions of Use. We offer a wide range of Services and may sometimes be subject to additional terms and conditions. If you use an Olivo SRL Service (for example: The Profile, or any Olivo SRL applications for mobile devices), you will also be subject to the general terms, guidelines and conditions applicable to that particular Olivo SRL Service (“Terms of Service”). In case of conflict between these General Terms of Use and the Terms of Service, the Terms of Service shall prevail.
Notification Form and Procedure for Reporting Violations of Rights
1. ELECTRONIC COMMUNICATIONS
When you use the Olivo Olivo SRL Services or send e-mails, text messages (SMS) and other communications from your computer or mobile device, you are communicating with us digitally and/or electronically. We may communicate with you in various ways, for example by e-mail, text messages (SMS), in-app notifications (e.g. whatsapp) or by posting messages and communications on the site or through other Olivo SRL Services, such as our communications and/or newsletters. Without prejudice to specific legal provisions of an imperative nature, for the purposes of this contract, you accept that all contracts, notifications, information and other communications we provide you with in electronic form meet the requirement of written form, when required and/or provided for by law.
2. SUGGESTIONS AND CUSTOMISATION
As part of the Olivo SRL Services we may suggest features, products and services, including third party advertisements that may be of interest to you and, we may identify your preferences in order to offer you a better service.
3. COPYRIGHT AND DATABASE RIGHTS
All contents present or made available through Olivo SRL Services in the form of texts, graphics, logos, icon buttons, images, audio files, digital downloads, data collections and software, are the property of Olivo SRL or its content suppliers and are protected by Italian laws and international laws on copyright and database rights, where applicable. All contents present or made available through Olivo SRL Services are the exclusive property of Olivo SRL and are protected by Italian laws and international laws on copyright and database rights. It is not allowed to systematically extract, copy, paste and/or reuse parts of Olivo SRL Services without the express written consent of Olivo SRL. In particular, it is not allowed to use data mining, robots or similar acquisition or extraction devices to extract (one or more times) in order to reuse any substantial part of any part of Olivo SRL Services, without express written consent. You are also not allowed to create and/or publish your own database reproducing substantial parts (e.g. prices and product lists) of Olivo SRL Services without the express written consent of Olivo SRL.
4. BRANDS
The graphic material, logos, page headers, icon buttons, fonts and service marks included in or made available through any of the Olivo SRL Services are trademarks or distinctive signs of the company. Olivo SRL trademarks and distinctive signs cannot be used in relation to products or services not belonging to the company, in such a way as to generate confusion among customers or in any way that may denigrate or discredit the products and services rendered by Olivo SRL. All other trademarks not owned by the company that appear on any of the Olivo SRL Services are the property of their respective owners, who may or may not be connected with, related to or promoted by the company.
5. LICENCE FOR ACCESS TO SERVICES OLIVO SRL
Compliance with these General Terms of Use, and with the Terms of Service, offer the possibility of obtaining a limited (i.e. the possibility of), non-exclusive, non-transferable and non-sublicensable licence to access Olivo SRL Services and make personal and non-commercial use of them. This licence does not include any right of resale or commercial use of each Olivo SRL Service or its contents, nor the right to collect and use lists, descriptions or prices of products, make derivative use of Olivo SRL Services or their contents, make any kind of downloading or copying of account information for the benefit of another reseller or use data mining, robots or similar data acquisition and extraction devices. All rights not expressly conferred by these General Terms of Use or the Terms of Service remain with Olivo SRL or its licensors, suppliers, publishers, owners or other service providers.
It is not permitted to reproduce, duplicate, copy, sell, resell, visit or in any other way use for any commercial use Olivo SRL Services in whole or in part without written consent. You may not framing or use framing techniques to misappropriate any Olivo SRL trademark, logo or other proprietary information (including images, text, page settings, or format) without express written consent. You may not use any meta tags or any other “hidden text” using the name or trademarks of Olivo SRL without the express written consent of the company. No improper use of Olivo SRL services is allowed except within the limits provided for by law. Violation of the present General Conditions of Use or of the Terms of Service shall entail revocation of the authorisation or licence issued by Olivo SRL necessary to use the services.
6. REVIEWS, COMMENTS, COMMUNICATIONS AND OTHER CONTENT
It is allowed to publish reviews, comments and other contents, to send electronic postcards and other communications and to submit suggestions, ideas, comments, questions or other information, as long as the contents are not illegal (i.e. obscene, abusive, intimidating, defamatory, do not violate privacy, intellectual property rights or are not in any other way offensive towards Olivo SRL and/or third parties or deplorable and are not or do not contain viruses, political propaganda, commercial solicitation, chain letters, mass e-mails or any other form of spamming). You may not use a false e-mail address, pretend to be another person or entity, or otherwise lie about the origin of a postcard or other content. We reserve the right (but are under no obligation to act without written notice) to remove or edit such content. If you believe that any content, or sales advertisement posted on the site or used within the scope of Olivo SRL Services, contains a defamatory statement or that any of your intellectual property rights have been violated by an article or information posted on the site or used within the scope of Olivo SRL Services, please complete and send us a written notification and we will promptly assess the matter.
If you proceed to publish customer reviews, comments, customer questions or answers or submit other content for display on the site (which includes images, video or sound content, hereinafter jointly referred to as “content”), you grant Olivo SRL (a) a non-exclusive, royalty-free licence to use, reproduce, publish, make available, translate and modify such content anywhere in the world (including the right to sub-licence to third parties) and (b) the right to use the name you use in connection with such content. Your moral rights of copyright are not affected.
You can delete your content from public viewing or, where such a feature is provided, change the settings so that your content is only viewed by people to whom you grant access.
You declare and guarantee that you have, personally or otherwise, the ownership or in any case the availability of all rights related to the content of what is published; that, at the date when the content or material is published: (i) the content and material are accurate and relevant; and (ii) the use of the content and material you provide does not contravene any of the applicable policies and guidelines of Olivo SRL and that such use does not cause prejudice to third parties. Without prejudice to cases in which any liability is attributable to the failure to remove illicit content upon receipt, you undertake to indemnify Olivo SRL against all legal actions taken by third parties against the company, arising from or in any way connected with the content and materials you provide.
7. INFRINGEMENTS OF INTELLECTUAL PROPERTY RIGHTS
Olivo SRL respects the intellectual property rights of third parties. If you believe that your intellectual property rights have been used in a way that could give rise to possible infringement, please report it to: privacy@olivotappeti.com.
8. THIRD-PARTY VENDORS AND THE ROLE OF OLIVO SRL
Olivo SRL does not allow third party vendors to offer its products for sale on sites owned by Olivo SRL
OUR RESPONSIBILITY
We will do our best to ensure that access to Olivo SRL Services is provided without interruption and that transmissions are error-free. However, due to the nature of the Internet, uninterrupted access and error-free transmission cannot be guaranteed. In addition, your access to Olivo SRL Services may also be occasionally suspended or limited to allow for repair or maintenance work, or the introduction of new activities or services. We will attempt to limit the frequency and duration of these suspensions and limitations.
Olivo SRL shall not be liable for (i) any loss that is not a consequence of a breach of these general conditions or (ii) any loss of business opportunity (including lost profits, revenues, contracts, deemed savings, data, goodwill or unnecessarily incurred expenses) or (iii) any other indirect or consequential loss that was not reasonably foreseeable at the time you started using the Olivo SRL Services
The company shall not be liable for any delay or non-performance of obligations under these general terms and conditions if the delay or non-performance results from unforeseeable circumstances or force majeure.
This provision shall not affect any statutory rights and in particular the right to receive the purchased goods within a reasonable period of time or to be reimbursed in the event of non-delivery due to circumstances arising from unforeseeable circumstances or force majeure. The statutory provisions in force in some states may prohibit the limitations of liability set out above. In the event that such provisions are applicable, the limitations of liability set forth herein shall not apply and additional rights may apply. Nothing contained herein shall limit or exclude our liability for death or personal injury caused by our negligence or caused by intent or gross negligence.
9. APPLICABLE LAW AND JURISDICTION
These General Terms and Conditions of Use shall be governed by and construed in accordance with the laws of the State of Italy (with the exception of the provisions on conflict of laws) and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded, while reference is made to a series of regulations including the Italian Civil Code, the text of Legislative Decree no. 206/2005 coordinated and updated with subsequent amendments and additions, EC Regulation no. 44/2001, the E-Commerce Directive 31/00/EC and Legislative Decree no. 70 of 9 April 2020.No. 206/2005 coordinated and updated with subsequent amendments and additions, EC Regulation No. 44/2001, the E-Commerce Directive 31/00/EC and Legislative Decree No. 70 of 9.04.2023, and finally Law 218/1995. If you are a consumer and have your habitual residence in the European Union, you may benefit from the additional protections provided by the mandatory rules of your country of residence. You agree to submit to the non-exclusive jurisdiction of the courts of the Italian Republic. As a consumer, you may thus act before the Courts of the district of the Court of Padua or of the European Union Member State in which you are resident or domiciled in order to initiate a dispute in relation to these General Conditions of Use.
The European Commission provides a online dispute resolution platform, which you can access via this link: https://ec.europa.eu/consumers/odr/. Should you wish to bring a matter to our attention, please inform us by using the Contact function at https://www.olivotappeti.com/.
10. SERVICE MODIFICATIONS OR CHANGES IN CONDITIONS
The company reserves the right to change Olivo SRL Services, policies, these General Conditions of Use and Terms of Service at any time to offer new products or services or to comply with legal and regulatory provisions. You shall be subject to the policies and terms of the General Conditions of Use in force from time to time when you use Olivo SRL Services Should any provision of these conditions be deemed invalid, void or for any reason inapplicable, such condition shall not affect the validity and effectiveness of the other provisions.
11. DISCLAIMER
In the event of a breach by you of these General Terms and Conditions of Use, your failure to exercise your right of action against us does not constitute a waiver of our right to act for the breach of your obligations.
12. MINORS
Olivo SRL does not sell products to minors. Minors under the age of 18 may only use Olivo SRL services with the involvement of a parent or guardian.
13. OUR CONTACTS
This site is owned and managed by Olivo SRL. It is possible to contact Olivo SRL through the following e-mail address: info@olivotappeti.com and telephone number +39 049 5957551.
Please read these conditions carefully before using the Olivo SRL Services By using the Olivo SRL Services, you fully accept these conditions.
II. GENERAL TERMS AND CONDITIONS OF SALE
The present general sales conditions regulate the sale of products and, where applicable, services through the site when Olivo SRL acts as seller (“General Sales Conditions”). In case of use of any Olivo SRL Service (e.g.: Your Profile, any Olivo SRL applications for mobile devices), you will also be subject to the terms, guidelines and general conditions applicable to that particular service (“Terms of Service”). In case of conflict between these Terms of Service and the Terms of Service, the Terms of Service shall prevail.
Please read these General Terms and Conditions of Sale carefully before making any purchase. By making any purchase you fully accept these General Terms and Conditions of Sale.
1. OUR CONTRACT
The presentation of products and services on the site or via the Olivo SRL applications for mobile devices constitutes an invitation to offer.
If you wish to purchase one or more products, you may submit an order request to the relevant sales department. Upon receipt of your request, we will send you a written Order Confirmation. By sending the Order Confirmation, the company confirms that it has subjected the order to data verification and availability of the products you requested. The charge will be made according to the terms and conditions indicated in the Order Confirmation.
Agree to receive invoices in electronic format. All orders placed must correspond to normal consumption needs. This requirement applies both in relation to the number of products purchased with a single order and in the case of several orders for the same product even if each order includes a quantity of products corresponding to normal consumption needs.
2. PRICES AND AVAILABILITY’
All prices include the legally applicable VAT.
It should be noted that the estimated dispatch and delivery times of products are purely indicative and cannot be completely relied upon. Once the order has been received, the company will notify you if any of the products ordered are not available.
Despite the company's best efforts, we cannot exclude the possibility that for some of the products in our catalogue a different price or availability than the actual one is indicated by mistake.
3. DOGANA
Should goods ordered by Olivo SRL be delivered outside Italy, the user may be subject to import duties and taxes, payable once the parcel reaches the specified destination. Any additional cost of customs clearance will be charged to the user. The company has no control over such costs and cannot
predict the amount. Customs policies vary widely from country to country and you may need to contact your local customs office for more information. Privacy is important to the company, but international customers should be aware that cross-border deliveries are subject to opening and inspection of products by customs authorities.
4. GUARANTEES ON PRODUCTS SOLD BY OLIVO SRL AND LIMITATIONS OF LIABILITY’
The Legal Warranty - to which Olivo SRL as seller is bound - guarantees the goods against conformity defects with respect to the sales contract.
If a conformity defect is found on goods purchased from Olivo SRL, the company must be contacted no later than 8 days after receipt of the goods, which will take care of verifying what has been notified.
To the extent permitted by law, Olivo SRL declines all responsibility in the event that the product delivered does not comply with the legislation of the country of delivery other than Italy.
Olivo SRL shall not be liable in the event of insubstantial differences between the goods purchased and their illustrative images and text descriptions published on our sites.
Except in the case of wilful misconduct or gross negligence, the company is solely liable for any direct and foreseeable damage at the time of the conclusion of the sales contract. The company is not liable for any loss suffered, loss of profit or any other damage that is not an immediate and direct consequence of the company's non-performance or that was not foreseeable at the time the sales contract was concluded.
5. CHANGES TO THE GENERAL CONDITIONS OF SALE
The company reserves the right to modify the site, policies and these General Sales Conditions at any time to comply with legal or regulatory provisions. The General Sales Conditions applied are those in force from time to time when the order (contract) with Olivo SRL is concluded. Should any provision of the present conditions be deemed invalid, null or for any reason inapplicable, such condition shall not however affect the validity and effectiveness of the other provisions.
6. DISCLAIMER
In case of non-fulfilment by you of the present General Sales Conditions, the non-exercise by us of the right to act against you does not represent a waiver of Olivo SRL's right to act for the breach of your commitments.
7. MINORS
It is reiterated that Olivo SRL does not sell to minors. Minors under the age of 18 may only use the services with the involvement of a parent or guardian.
8. OUR CONTACTS
Olivo SRL
Via dell'Industria e dell'Artigianato, 22/A - 22/B
35010 Carmignano Di Brenta (PD) - Italy
info@olivotappeti.com
Tel. +39 049 5957551